Stone Machinery Export Guide: Logistics, Certification & After-Sales Service

– SHUINAN Machinery | Experts in Stone Processing Equipment

As Chinese stone machinery gains increasing recognition worldwide, SHUINAN Machinery stands out with stable product quality and professional service. We’ve earned the trust of overseas clients across continents. This guide will walk you through the three most important aspects of exporting stone equipment: logistics, international certification, and after-sales support, helping you purchase with confidence and use with ease.

1. Export Logistics: From SHUINAN to the World

We cooperate with top-tier international freight forwarders to ensure every machine is shipped safely and on time:

• Main ports: Xiamen, Shenzhen, Shanghai
• Shipping methods:
  • FCL (Full Container Load) and LCL (Less than Container Load) by sea
  • Air freight and China-Europe rail for urgent deliveries
• Export packaging: Reinforced wooden crates with rust-proof, moisture-proof, and shock-resistant protection, compliant with international shipping standards

We support a variety of trade terms including FOB, CIF, and DDU to meet different country-specific needs.

2. International Certification: Smooth Customs Clearance

To meet global regulatory standards, we provide full compliance documentation:

• CE Certification: Conforms to EU safety, EMC, and mechanical standards
• ISO 9001: Certified quality management system
• Export documentation package: User manual (English), electrical schematics, conformity certificates, packing list, invoice, and more

We can also assist with additional certifications (e.g., UL, CSA) if required by your country.

3. Global After-Sales Service: Worry-Free Operation

At SHUINAN, export is just the beginning — not the end. We are committed to delivering full-scale support:

• On-site service worldwide: We dispatch engineers to any country for equipment installation, calibration, and training
• Remote technical support (English available):
  • Live video assistance
  • Troubleshooting and maintenance guidance
• Spare parts availability:
  • Common wear parts included with each shipment
  • Urgent spares sent via DHL/UPS

No matter where you are, we ensure your equipment is professionally set up and smoothly running.

Conclusion

From factory shipment to on-site installation and long-term maintenance, SHUINAN Machinery is committed to peace of mind at every stage. We don’t just sell machines — we build reliable, cross-border delivery and service networks to support your business success.

If you have any questions about export procedures, certifications, or service, please don’t hesitate to contact our international sales team. We’ll provide fast, tailored solutions to meet your needs.